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08 Aug 2025 / Singapore

Scheduled maintenance for ICA system (13 Aug 2025)

The Immigration & Checkpoints Authority of Singapore (ICA) will carry out scheduled maintenance of the ICA CREW system from 2300 hours on 13 August (Wed) to 0700 hours on 14 August (Thu).

During the maintenance period, ICA e-services in digitalPORT@SGTM will not be available. Shipping agents/ ferry operators are advised not to submit any ICA applications during this period as the applications will not be processed.

For urgent application (e.g., arrival, departure, sign-on, sign-off) during the maintenance period, shipping agents can access the CREW FormSG via https://go.gov.sg/vesselandcrewmatters.

Shipping agents can also contact ICA PCS at [email protected] for further clarifications. Alternatively, for manual applications (e.g. arrival, departure, sign-on, sign-off), shipping agents can duly complete and submit the application form via the link provided in digitalPORT@SGTM Maintenance Notice during the maintenance period.

For information about operations in Singapore, contact GAC Singapore at [email protected]

If quoting any content from Hot Port News, please cite GAC Hot Port News as the source.