When something goes wrong on board a ship during a port call which could lead to a claim, such as cargo damage, crew injury/death, contact damage, collision or pollution, a speedy response is critical from an effective P&I correspondent. Time is of the essence to ensure the full investigation, documentation, and analysis of any claim to assess and minimise any financial exposure as a result of the incident.
GAC has represented International Group P&I Clubs since 1973. Today, we are recognised as a leader in the field, providing 24/7 incident and claims handling and surveying services. We are listed by all the 13 International Group Clubs, Fixed Premiums Clubs and H&M Insurers in the Middle East region.
Our P&I team of experienced, dedicated claims handlers with considerable legal and technical expertise are on call 24 hours a day, seven days a week, all year round, to attend to incidents promptly and proactively. Their excellent relationships with local authorities, port officials, terminals and receivers are key in helping to expedite the handling of cases to reduce exposure and bring about the timely and equitable settlement of claims. GAC’s LoU (Letter of Undertakings) on behalf of P&I Clubs is accepted by most receivers, ports, and terminals in the Middle East Region.
GAC also acts as correspondents for the leading Medical Assistance Principals. Our excellent local knowledge and relations with local authorities, embassies and hospitals ensure that we can make the best arrangements for: medical evacuations, doctors’ visits, air and road ambulance transportation, liaison and follow-up with hospitals or clinics, hotel accommodation, special travel arrangements, visa requirements; repatriation of human remains, and medical escorts, where necessary.
Every year, GAC offices worldwide handle more than 3000 P&I claims and more than 2500 medical assistance cases.
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