Hub Agency

Delivering port call efficiency

GAC can help you reap the benefits of cost controls, efficiency and consistently high standards of integrated shipping services around the world, through a single point of contact, log-in system, invoice and bank account for funds transfer.

Hub agency

We pioneered the global hub agency concept in response to calls for a one world, one agent approach to shipping. Since the early 1990s, we have been helping our customers make the most of our hub agency service.

The port call management process is simplified, focusing on saving time and money. We offer a single 24/7 contact point for financial and accounting matters, and use our agency capabilities to offer top-down control of cost and service levels.

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D/A management

Entrust the checking and validation of your port disbursement accounts to us. GAC Hub Services (GHS) acts as your advocate for tighter cost control, with experienced operations managers negotiating proforma and disbursement accounts on your behalf.

We act on a neutral basis. Regardless of who is handling the port call – your own agent, one nominated by charterers, or GAC.

Key features:

  • Vetted, monitored and established port agency network
  • Port disbursement account (D/A) checking, negotiation and validation
  • Online access to live and archived Port D/A data, SOF and cargo details
  • Immediate statistics/KPI reporting
  • Centralised accounting/billing
  • Controlling bank transfer and currency exchange rate charges
  • Coordinate, process and capture port call data web-based GACship

Our hub agency and D/A management services deliver convenience, speed, operational efficiencies and sound financial returns.

Husbandry Services

You can rely on us to look after your interests and take care of your crew and deliver fuel, spares and provisions on time and on budget - all through a single contact and billed on a single invoice at standard rates for optimum efficiency.

Speedy and well-coordinated husbandry services enables fast vessel turn-around, and that helps you optimise your operational efficiency. Services include:

  • Crew handling: meet & greet, hotel bookings, shore passes, travel arrangements, etc.
  • Cash to Master
  • Spares clearance and delivery
  • Supplies of bunker fuels, lubricants and chemicals
  • Provisions and fresh water
  • Inward / outward clearance of ships
  • Liaison with local authorities and communications assistance
  • Comprehensive support for dry-docking and repair supervision
  • Follow-up activities with workshops, contractors etc.

Our Global Husbandry Centre (GHC) in Dubai operates around the clock to provide continuous cover and put suppliers and assistance within easy reach of your vessel. We are alongside at more than 1,000 locations worldwide, and can combine our husbandry services with ship agency and a range of shipping and logistics services to create a tailor-made integrated support package to meet the specific needs of every vessel and every port call.

Agency-On-Demand

Our specialised Agency-On-Demand (AOD) service puts the GAC Hub Service’s global network within your reach through a single contact with one bank account for all your payments.

Our global network of offices, agents and partners ensures that you're covered in major ports like Rotterdam, Singapore or Houston, and in remote areas like Senegal, Papua New Guinea and more.

Key features:

  • Agents approved as per GAC “License to Operate” procedures
  • Simplified payment procedures through a single account
  • Informal and flexible approach with no service agreement or commitment required
  • Dedicated e-mail address to access any port across the globe.

We safeguard your interests to offer you operational efficiencies and sound financial returns. Our services are ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 management system TRACE and Achilles certified, so you can be assured of quality and professional services.

GAC Shipping, We have you covered

We Have You Covered

All the additional information and resources you need to help you get started.

Brochures
  1. Shipping
  2. Hub services
Documents
  1. HSSE Policy
  2. Quality Policy
  3. STC - Principals
  4. STC - Sub-Agents

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