Scheduled maintenance of ICA Crew System

21 Aug 2023 / Singapore

The Immigration & Checkpoints Authority of Singapore (ICA) will be carrying out a schedule maintenance of the ICA CREW system on the following dates:

  • 21 Aug 2023 from 2200hrs to 22 Aug 2023 0600hrs
  • 24 Aug 2023 from 0000hrs to 0600hrs
  • 29 Aug 2023 from 0000hrs to 0600hrs

During the maintenance period, ICA e-services in digitalPORT@SGTM will not be available. Shipping agents/ ferry operators are advised not to submit any ICA applications during this period as the applications will not be processed.

For urgent application (e.g., arrival, departure, sign-on, sign-off) during the maintenance period, shipping agents can access the CREW FormSG via https://go.gov.sg/vesselandcrewmatters.

Shipping agents can also contact ICA PCS at [email protected] for further clarifications. Alternatively, for manual applications (e.g. arrival, departure, sign-on, sign-off), shipping agents can duly complete and submit the application form via the link provided in digitalPORT@SGTM Maintenance Notice during the maintenance period.

For information about operations in Singapore, contact GAC Singapore at [email protected]

If quoting any content from Hot Port News, please cite GAC Hot Port News as the source.