With GAC North America your vessel’s entire port call management process is made easy with our hub agency services. Your single point of contact will provide you with a top-down control of cost and service levels to ensure that your financial and accounting matters are handled in a timely and efficient manner, with a strong focus on saving you time and money.
As a pioneer of the global hub agency concept, we deliver with meticulous attention to detail. Our ISO certified management systems provide a full range of hub agency services - from KPI reporting to centralised accounting and billing. GAC North America’s team of operations managers draw on the GAC Group’s network, experience and expertise to provide you with expedient operational solutions and found financial returns for every voyage.
Our hub agency services cover multiple port calls across the United States to ensure your vessel’s entire port call process is streamlined. Your dedicated representative will provide you with D/A management, husbandry and port-on-demand services for your ship’s financial and accounting matters.
Our D/A management services oversees the time-consuming routine tasks of checking, validating and negotiating proforma and disbursement accounts regardless of who is handling the port call. Key services include vetted, monitored and established port agency network, online access to live and archived port D/A, SOF and cargo details, on-demand statistics and KPI reporting, centralised accounting and billing, controlled bank transfer and currency exchange rate charges, and complete data capture of the port call via our web-based GACship application.
We look after your interests and use our in-depth knowledge and established relationships to take care of all your husbandry requirements. Our team works 24/7 to help you optimise operational efficiency with our range of services that include ship agency services, crew matters, ISO certified bunker fuel supplies, ship spares and provisions.
Whether your vessel is calling at major ports such Houston, Shanghai or Rotterdam or remote areas like Benin or Papua New Guinea, our specialised Port-On-Demand (POD) service provides you with one bank account for payments. Top features include agent approval as per GAC “License to Operate” procedures, simplified payment process with one bank account, informal and flexible approach with no service agreement or commitment required and a dedicated email address to access any port around the world.
There’s more! Our extensive range of services include logistics services to/from the United States to any location, locally or globally as well project logistics to handle all types of project movements and ship spares logistics for all ship spares and marine accessories requirements.
As part of the global GAC Group, GAC North America operations are in strict adherence to the Group’s policies for ethical, safe and quality business practices. All our operations are conducted in accordance with local and international Health, Safety, Security and Environment (HSSE) practices.
We are here and ready to help you to achieve your business needs. Let’s start a conversation today.
16200 Central Green Blvd, Houston
Group Vice President, Americas