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GAC Global Hub Services delivering port call efficiency

Shipping is a global business, and with GAC you can reap the benefits of cost controls, efficiency and consistently high standards of integrated shipping services through a single point of contact, log-in system, invoice and bank account for funds transfer wherever you go.

Hub agency


GAC is a pioneer of the global hub agency concept, developing it in response to calls for a one world, one agent approach to shipping. Since the early 1990s, we have been helping our customers make the most of our hub agency service. 

The entire port call management process is simplified, focusing on saving time and money. We offer a single 24/7 contact point for financial and accounting matters, and utilise our agency capabilities to offer top-down control of cost and service levels.  

D/A management

Say goodbye to time-consuming routine tasks to focus on revenue generation, by entrusting the checking and validation of your port disbursement accounts to us. Global Hub Services act as your advocate for tighter cost control, with our experienced operations managers actively negotiating proforma and disbursement accounts on your behalf.

You can take advantage of this service without making any changes to your existing agency list. It’s offered on a neutral basis. Regardless of who is handling the port call – your own agent, one nominated by charterers, or GAC – we check your disbursement accounts with the same meticulous attention to detail.

 Key features

  • Vetted, monitored and established port agency network
  • Port disbursement account (D/A) checking, negotiation and validation
  • Online access to live and archived Port D/A data, SOF and cargo details
  • Immediate statistics/KPI reporting
  • Centralised accounting/billing
  • Controlling bank transfer and currency exchange rate charges
  • Coordinate, process and capture port call data web-based GACship

Drawing on the Group’s global network, experience and expertise, our hub agency and D/A management services deliver convenience, speed, operational efficiencies and sound financial returns for every voyage.

Husbandry Services

You can rely on us to look after your interests and work our local knowledge and connections to take care of your crew and deliver fuel, spares and provisions on time and on budget. And all through a single contact and billed on a single invoice at standard rates for optimum efficiency.

Speedy and well-coordinated husbandry services enables fast vessel turn-around, and that helps you optimise your operational efficiency. Services include:

  • Crew handling: meet & greet, hotel bookings, shore passes, travel arrangements, etc.
  • Cash to Master
  • Spares clearance and delivery
  • Supplies of bunker fuels, lubricants and chemicals
  • Provisions and fresh water
  • Inward / outward clearance of ships
  • Liaison with local authorities and communications assistance
  • Comprehensive support for dry-docking and repair supervision
  • Follow-up activities with workshops, contractors etc.

Our Global Husbandry Centre (GHC) in Dubai operates 24/7, seven days a week to provide continuous cover to put suppliers and assistance within easy reach of your vessel anywhere in the world. We are alongside at more than 1,000 locations worldwide, and can combine our husbandry services with ship agency and a range of shipping and logistics services to create a tailor-made integrated support package to meet the specific needs of every vessel and every port call. 


Enjoy peace of mind with GAC as your single trusted global agent with our specialised Port-On-Demand (POD) service. POD offers the reach of the GAC’s global network through a single contact with the simplicity of one bank account for all payments.

Our global network of offices, agents and partners ensures that you're covered both in major ports like Rotterdam, Singapore or Houston, and in remote areas like Senegal, Papua New Guinea and more.

Key features

  • agents approved as per GAC “License to Operate” procedures
  • simplified payment procedures through a single account
  • informal and flexible approach with no service agreement or commitment required
  • dedicated e-mail address to access any port across the globe.

Whichever Global Hub Service you use, we safeguard your interests at ports worldwide and take care of all your vessels’ needs to offer you operational efficiencies and sound financial returns. ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007 management system certified, you can be assured of quality and professional services wherever you go.

Contact us: hub@gac.com 




    • Bunker Fuels

      Bunker Fuels

      GAC Bunker Fuels works with trusted suppliers to offer you safe, reliable and swift delivery of quality marine fuels at competitive prices worldwide. GAC Bunker Fuels is ISO 9001 certified.

    • Dry Docking Support

      Dry Docking Support

      GAC offers comprehensive dry docking support from crew, stores and spares handling through to specialised spares supply chain management.

    • Hub Agency

      Hub Agency

      Let GAC's Hub Agency services simplify your port call management on a regional or global basis, through a single contact point. We also offer D/A management and Port-On-Demand, as part of our mission to give you optimal deliver cost and operational efficiencies.

    • Husbandry Services

      Husbandry Services

      GAC delivers the best care for all your vessel’s husbandry matters in ports globally. From crew changes to supplies delivery, our efficient husbandry services ensure fast vessel turnaround at all ports.

    • Ship Agency

      Ship Agency

      Every year, GAC Shipping serves over 3,500 Principals and handles more than 75,000 jobs. We've become a global leader in ship agency by taking care of every detail, whether it's in traditional agency support or specialised services like bunker supplies, spares and provisions.

    • Ship Supply

      Ship Supply

      Working round-the-clock from strategically located ship supply bases, GAC's ship supply services take care of crew changes and delivery of spares, provisions and mail to vessels, without them having to change course.

    • Weather Routing

      Weather Routing

      GAC-SMHI Weather Solutions help you plan a safe, profitable course by identifying the optimum route to ensure the safety of your vessels, cargoes and crews. Our world-class weather performance solutions help owners and operators in all shipping sectors operate safely and economically.

    • Offshore Support

      Offshore Support

      Offshore operations need strong support - at sea, onshore and alongside. With decades of experience in the world’s main oil and gas producing regions, GAC Marine supports all your offshore exploration, construction and production needs, from planning to execution. Our operations are backed by our fleet of offshore support vessels.

    • Rig Moving Operations

      Rig Moving Operations

      With decades of experience under our belt, GAC Marine has the experience and resources to successfully execute your rig moves. We handle both onshore and offshore rig moves at a variety of locations, backed by our own fleet and other service craft.

    • Tug & Barge Operations

      Tug & Barge Operations

      GAC Marine's Tug & Barge services move all types of cargo, often to remote areas with little infrastructure. Our fleet of modern support and service craft includes tugs ranging from 750 hp to 8000 hp and barges of 1200-8000 dwt, which supports a wide range of operations.

    • Contract Logistics

      Contract Logistics

      Outsource your supply chain needs to GAC. Our specialised contract logistics improves supply chain efficiency, inventory control and lower costs, while freeing you to focus on your core competencies. GAC's solutions are backed by world-class warehousing & distribution capabilities, and sophisticated warehouse management system.

    • Freight Services

      Freight Services

      GAC's comprehensive sea and air services meet all your freight forwarding needs. Flexible consolidation and sea/air options tailored to suit your time and cost requirements put our global network at your disposal. And you can count on GAC for seamless last mile clearing and delivery to any destination.

    • Land Transportation

      Land Transportation

      GAC's land transportation services help you get your goods to where you want them to be. We handle all types of deliveries to destinations worldwide - from international transportation of project cargo to local retail distribution and delivery.

    • Project Logistics

      Project Logistics

      Heavy, oversized or bulky cargo - GAC Project Logistics has the muscle, skills and experience to shoulder any project cargo movement end-to-end. Count on us to deliver your goods safely, on time, with complete transparency and in strict compliance with all rules and regulations.

    • Supply Chain Management

      Supply Chain Management

      GAC's supply chain management offers a complete range of logistics and supply chain management solutions for manufacturers and retailers across industries. Maximise your supply chain performance with reduced capital investment and flexible responses to market changes by outsourcing your logistics to us.

    • Cruise


      GAC helps cruise operators give their passengers a holiday of a lifetime with a range of specialised services anywhere from traditional destinations to emerging hotspots. We go beyond simple cruise agency with husbandry, ship supplies, visa support, itinerary planning and more.

    • Oil & Gas

      Oil & Gas

      Whether you’re exploring, developing or extracting energy resources, GAC’s specialised oil & gas supports meet all your needs. We draw upon our Group’s integrated shipping, logistics and marine expertise to deliver 360˚ support with strict safety and compliance standards, supporting you from strategic bases around the world.

    • Ship Spares

      Ship Spares

      Keep your vessels moving with GAC Marine Logistics (GML). We combine GAC's logistics and shipping expertise to offer ship owners and management companies time-sensitive, single source delivery of ship spares and marine parts. Fast, dependable and efficient, our door-to-deck service uses the transport mode that best matches your time and cost concerns.


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