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Hub Agency

Shipping is a global business, and with GAC you can reap the benefits of cost controls, efficiency and consistently high standards of integrated shipping services through a single point of contact, log-in system, invoice and bank account for funds transfer wherever you go.

Hub agency

TRACE

GAC is a pioneer of the global hub agency concept, developing it in response to calls for a one world, one agent approach to shipping. Since the early 1990s, we have been helping our customers make the most of our hub agency service. 

The entire port call management process is simplified, focusing on saving time and money. We offer a single 24/7 contact point for financial and accounting matters, and utilise our agency capabilities to offer top-down control of cost and service levels.  

D/A management

Say goodbye to time-consuming routine tasks to focus on revenue generation, by entrusting the checking and validation of your port disbursement accounts to us. Global Hub Services act as your advocate for tighter cost control, with our experienced operations managers actively negotiating proforma and disbursement accounts on your behalf.

You can take advantage of this service without making any changes to your existing agency list. It’s offered on a neutral basis. Regardless of who is handling the port call – your own agent, one nominated by charterers, or GAC – we check your disbursement accounts with the same meticulous attention to detail.

 Key features

  • Vetted, monitored and established port agency network
  • Port disbursement account (D/A) checking, negotiation and validation
  • Online access to live and archived Port D/A data, SOF and cargo details
  • Immediate statistics/KPI reporting
  • Centralised accounting/billing
  • Controlling bank transfer and currency exchange rate charges
  • Coordinate, process and capture port call data web-based GACship

Drawing on the Group’s global network, experience and expertise, our hub agency and D/A management services deliver convenience, speed, operational efficiencies and sound financial returns for every voyage.

Husbandry Services

You can rely on us to look after your interests and work our local knowledge and connections to take care of your crew and deliver fuel, spares and provisions on time and on budget. And all through a single contact and billed on a single invoice at standard rates for optimum efficiency.

Speedy and well-coordinated husbandry services enables fast vessel turn-around, and that helps you optimise your operational efficiency. Services include:

  • Crew handling: meet & greet, hotel bookings, shore passes, travel arrangements, etc.
  • Cash to Master
  • Spares clearance and delivery
  • Supplies of bunker fuels, lubricants and chemicals
  • Provisions and fresh water
  • Inward / outward clearance of ships
  • Liaison with local authorities and communications assistance
  • Comprehensive support for dry-docking and repair supervision
  • Follow-up activities with workshops, contractors etc.

Our Global Husbandry Centre (GHC) in Dubai operates 24/7, seven days a week to provide continuous cover to put suppliers and assistance within easy reach of your vessel anywhere in the world. We are alongside at more than 1,000 locations worldwide, and can combine our husbandry services with ship agency and a range of shipping and logistics services to create a tailor-made integrated support package to meet the specific needs of every vessel and every port call. 

Port-On-Demand

Enjoy peace of mind with GAC as your single trusted global agent with our specialised Port-On-Demand (POD) service. POD offers the reach of the GAC’s global network through a single contact with the simplicity of one bank account for all payments.

Our global network of offices, agents and partners ensures that you're covered both in major ports like Rotterdam, Singapore or Houston, and in remote areas like Senegal, Papua New Guinea and more.

Key features

  • agents approved as per GAC “License to Operate” procedures
  • simplified payment procedures through a single account
  • informal and flexible approach with no service agreement or commitment required
  • dedicated e-mail address to access any port across the globe.

Whichever Global Hub Service you use, we safeguard your interests at ports worldwide and take care of all your vessels’ needs to offer you operational efficiencies and sound financial returns. ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007 management system certified, you can be assured of quality and professional services wherever you go.

Contact us: hub@gac.com 

Dubai

Offices

    Services

    • Consolidation Services (LCL)

      Consolidation Services (LCL)

      GAC offers a full range of global consolidation services backed by strategically located hubs in Europe, the Middle East and Asia. Choose LCL or FCL consolidation by sea or time efficient air freight to worldwide destinations.

    • Contract Logistics

      Contract Logistics

      Outsource your supply chain needs to GAC. Our specialised contract logistics improves supply chain efficiency, inventory control and lower costs, while freeing you to focus on your core competencies. GAC's solutions are backed by world-class warehousing & distribution capabilities, and sophisticated warehouse management system.

    • Freight Services

      Freight Services

      GAC's comprehensive sea and air services meet all your freight forwarding needs. Flexible consolidation and sea/air options tailored to suit your time and cost requirements put our global network at your disposal. And you can count on GAC for seamless last mile clearing and delivery to any destination.

    • International Moving

      International Moving

      Whether you're moving across country or to a new continent, GAC International Moving offers comprehensive relocation solutions tailored to your needs. We take care of everything for your move - delivering peace of mind that everything is handled with the utmost care.

    • Land Transportation

      Land Transportation

      GAC's land transportation services help you get your goods to where you want them to be. We handle all types of deliveries to destinations worldwide - from international transportation of project cargo to local retail distribution and delivery.

    • Project Logistics

      Project Logistics

      Heavy, oversized or bulky cargo - GAC Project Logistics has the muscle, skills and experience to shoulder any project cargo movement end-to-end. Count on us to deliver your goods safely, on time, with complete transparency and in strict compliance with all rules and regulations.

    • Supply Chain Management

      Supply Chain Management

      GAC's supply chain management offers a complete range of logistics and supply chain management solutions for manufacturers and retailers across industries. Maximise your supply chain performance with reduced capital investment and flexible responses to market changes by outsourcing your logistics to us.

    • Bunker Fuels

      Bunker Fuels

      GAC Bunker Fuels works with trusted suppliers to offer you safe, reliable and swift delivery of quality marine fuels at competitive prices worldwide. GAC Bunker Fuels is ISO 9001 certified.

    • Canal & Straits Transits

      Canal & Straits Transits

      GAC's canal & straits transit services assure safe and smooth passage through strategic waterways worldwide. We are at hand to serve you seamlessly as you transit the Panama and Suez Canals, the Turkish and Sunda Straits, and more.

    • Dry Docking Support

      Dry Docking Support

      GAC offers comprehensive dry docking support from crew, stores and spares handling through to specialised spares supply chain management.

    • Hub Agency

      Hub Agency

      Let GAC's Hub Agency services simplify your port call management on a regional or global basis, through a single contact point. We also offer D/A management and Port-On-Demand, as part of our mission to give you optimal deliver cost and operational efficiencies.

    • Husbandry Services

      Husbandry Services

      GAC delivers the best care for all your vessel’s husbandry matters in ports globally. From crew changes to supplies delivery, our efficient husbandry services ensure fast vessel turnaround at all ports.

    • Port-On-Demand

      Port-On-Demand

      Delivers ship agency & maritime solutions from GAC global agency network covering all ports I 1 account for all payments I pod@gac.com

    • Protecting Agency

      Protecting Agency

      Trust GAC's protective agency services to deliver peace of mind by supervising your charterers' agency and monitoring port calls worldwide. We offer vessel owners and operators a scalable protective service to complement our range of ship agency, husbandry, ship spares delivery and other support options.

    • Protection & Indemnity

      Protection & Indemnity

      GAC has been representing International Group P&I Clubs since 1973, and is a recognized leader in 24/7 incident and claims handling as well as medical assistance. GAC offices around the world handle more than 3000 P&I claims and over 2500 medical assistance cases every year.

    • Ship Agency

      Ship Agency

      Every year, GAC Shipping serves over 3,500 Principals and handles more than 75,000 jobs. We've become a global leader in ship agency by taking care of every detail, whether it's in traditional agency support or specialised services like bunker supplies, spares and provisions.

    • Ship Supply

      Ship Supply

      Working round-the-clock from strategically located ship supply bases, GAC's ship supply services take care of crew changes and delivery of spares, provisions and mail to vessels, without them having to change course.

    • Aerospace

      Aerospace

      GAC Aerospace Logistics draws on our global network and resources to provide fast, dependable and efficient delivery of parts for aircraft-on-ground. We offer a seamless single-source service that takes care of all your logistics needs, on time and on budget.

    • Automotive

      Automotive

      GAC’s end-to-end services cover the entire automotive supply chain to improve your speed-to-market cycles. From delivering parts to the assembly line, through to last mile delivery of finished vehicles to showrooms, GAC has the expertise and network to meet the needs of the automotive sector.

    • Cruise

      Cruise

      GAC helps cruise operators give their passengers a holiday of a lifetime with a range of specialised services anywhere from traditional destinations to emerging hotspots. We go beyond simple cruise agency with husbandry, ship supplies, visa support, itinerary planning and more.

    • Dry Bulk

      Dry Bulk

      Whatever your cargo and wherever your port of call, GAC is the global dry bulk agent you need. Tap into our long experience, global network and local know-how to achieve seamless, efficient port calls at both load and discharge ports.

    • Entertainment / Events

      Entertainment / Events

      GAC has an established track record for fast and efficient turnaround for world-class entertainment and sport events. From groundwork to showtime, we have the resources, experience and network to deliver time-critical integrated multi-modal and logistics solutions in the fast-moving and demanding event logistics field.

    • Fashion

      Fashion

      GAC's fast and flexible fashion supply chain services ensure your garments reach the retail rails on time. Integrated services from consolidation at source and warehousing through to store deliveries help you optimise inventory levels and shorten cycle times, reducing costs and generating value.

    • FMCG

      FMCG

      GAC is a pioneer in the FMCG sector offering customisable supply chain solutions to help global manufacturers and distributors bring their products to market efficiently. Food & beverage products, household goods, cosmetics, textiles, footwear, toys and other consumer goods - we've handled them all.

    • Liner

      Liner

      GAC is an established liner agent with the global reach, resources and expertise to deliver fast and efficient vessel turnaround for liner operators in the container, break-bulk, reefers and car carrier sectors. Besides traditional ship agency, you can benefit from our full range of complementary services.

    • Liquid Bulk

      Liquid Bulk

      GAC has been providing tanker agency services for all types of tankers since the 1970s. Our global network enables us to minimise your costs and time in port by acting as your single agent at origin and destination.

    • Marine Leisure

      Marine Leisure

      GAC's logistics expertise and insider knowledge of the yachting world is a winning combination when it comes to serving the specialised marine leisure sector. We have extensive experience in offering integrated yacht transport, ship agency, bunker fuels supplies, husbandry and other complementary services.

    • Oil & Gas

      Oil & Gas

      Whether you’re exploring, developing or extracting energy resources, GAC’s specialised oil & gas supports meet all your needs. We draw upon our Group’s integrated shipping, logistics and marine expertise to deliver 360˚ support with strict safety and compliance standards, supporting you from strategic bases around the world.

    • Ship Spares

      Ship Spares

      Keep your vessels moving with GAC Marine Logistics (GML). We combine GAC's logistics and shipping expertise to offer ship owners and management companies time-sensitive, single source delivery of ship spares and marine parts. Fast, dependable and efficient, our door-to-deck service uses the transport mode that best matches your time and cost concerns.

    • Sports

      Sports

      GAC logistics support for sporting events sets you up for success by getting everything in place on time, every time. Backed by our global network and local know-how, we’ve moved everything from racing cars to entire sports villages to build a strong name for GAC in sports logistics.

    • Offshore Support

      Offshore Support

      Offshore operations need strong support - at sea, onshore and alongside. With decades of experience in the world’s main oil and gas producing regions, GAC Marine supports all your offshore exploration, construction and production needs, from planning to execution. Our operations are backed by our fleet of offshore support vessels.

    • Rig Moving Operations

      Rig Moving Operations

      With decades of experience under our belt, GAC Marine has the experience and resources to successfully execute your rig moves. We handle both onshore and offshore rig moves at a variety of locations, backed by our own fleet and other service craft.

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