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Shipping is a global business, and with GAC you can reap the benefits of cost controls, efficiency and consistently high standards of integrated shipping services through a single point of contact, log-in system, invoice and bank account for funds transfer wherever you go.

Hub agency

TRACE

GAC is a pioneer of the global hub agency concept, developing it in response to calls for a one world, one agent approach to shipping. Since the early 1990s, we have been helping our customers make the most of our hub agency service. 

The entire port call management process is simplified, focusing on saving time and money. We offer a single 24/7 contact point for financial and accounting matters, and utilise our agency capabilities to offer top-down control of cost and service levels.  

D/A management

Say goodbye to time-consuming routine tasks to focus on revenue generation, by entrusting the checking and validation of your port disbursement accounts to us. Global Hub Services act as your advocate for tighter cost control, with our experienced operations managers actively negotiating proforma and disbursement accounts on your behalf.

You can take advantage of this service without making any changes to your existing agency list. It’s offered on a neutral basis. Regardless of who is handling the port call – your own agent, one nominated by charterers, or GAC – we check your disbursement accounts with the same meticulous attention to detail.

 Key features

  • Vetted, monitored and established port agency network
  • Port disbursement account (D/A) checking, negotiation and validation
  • Online access to live and archived Port D/A data, SOF and cargo details
  • Immediate statistics/KPI reporting
  • Centralised accounting/billing
  • Controlling bank transfer and currency exchange rate charges
  • Coordinate, process and capture port call data web-based GACship

Drawing on the Group’s global network, experience and expertise, our hub agency and D/A management services deliver convenience, speed, operational efficiencies and sound financial returns for every voyage.

Husbandry Services

You can rely on us to look after your interests and work our local knowledge and connections to take care of your crew and deliver fuel, spares and provisions on time and on budget. And all through a single contact and billed on a single invoice at standard rates for optimum efficiency.

Speedy and well-coordinated husbandry services enables fast vessel turn-around, and that helps you optimise your operational efficiency. Services include:

  • Crew handling: meet & greet, hotel bookings, shore passes, travel arrangements, etc.
  • Cash to Master
  • Spares clearance and delivery
  • Supplies of bunker fuels, lubricants and chemicals
  • Provisions and fresh water
  • Inward / outward clearance of ships
  • Liaison with local authorities and communications assistance
  • Comprehensive support for dry-docking and repair supervision
  • Follow-up activities with workshops, contractors etc.

Our Global Husbandry Centre (GHC) in Dubai operates 24/7, seven days a week to provide continuous cover to put suppliers and assistance within easy reach of your vessel anywhere in the world. We are alongside at more than 1,000 locations worldwide, and can combine our husbandry services with ship agency and a range of shipping and logistics services to create a tailor-made integrated support package to meet the specific needs of every vessel and every port call. 

Port-On-Demand

Enjoy peace of mind with GAC as your single trusted global agent with our specialised Port-On-Demand (POD) service. POD offers the reach of the GAC’s global network through a single contact with the simplicity of one bank account for all payments.

Our global network of offices, agents and partners ensures that you're covered both in major ports like Rotterdam, Singapore or Houston, and in remote areas like Senegal, Papua New Guinea and more.

Key features

  • agents approved as per GAC “License to Operate” procedures
  • simplified payment procedures through a single account
  • informal and flexible approach with no service agreement or commitment required
  • dedicated e-mail address to access any port across the globe.

Whichever Global Hub Service you use, we safeguard your interests at ports worldwide and take care of all your vessels’ needs to offer you operational efficiencies and sound financial returns. ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007 management system certified, you can be assured of quality and professional services wherever you go.

Contact us: hub@gac.com 

GACWORLDWIDE

Offices

    Services

    • Dry Bulk

      Dry Bulk

      Whatever your cargo and wherever your port of call, GAC is the global dry bulk agent you need. Tap into our long experience, global network and local know-how to achieve seamless, efficient port calls at both load and discharge ports.

    • Oil & Gas

      Oil & Gas

      Whether you’re exploring, developing or extracting energy resources, GAC’s specialised oil & gas supports meet all your needs. We draw upon our Group’s integrated shipping, logistics and marine expertise to deliver 360˚ support with strict safety and compliance standards, supporting you from strategic bases around the world.

    • Freight Services

      Freight Services

      GAC's comprehensive sea and air services meet all your freight forwarding needs. Flexible consolidation and sea/air options tailored to suit your time and cost requirements put our global network at your disposal. And you can count on GAC for seamless last mile clearing and delivery to any destination.

    • Ship Spares Logistics

      Ship Spares Logistics

      Keep your vessels moving with GAC Marine Logistics (GML). We combine GAC's logistics and shipping expertise to offer ship owners and management companies time-sensitive, single source delivery of ship spares and marine parts. Fast, dependable and efficient, our door-to-deck service uses the transport mode that best matches your time and cost concerns.

    • Bunker Fuels

      Bunker Fuels

      GAC Bunker Fuels works with trusted suppliers to offer you safe, reliable and swift delivery of quality marine fuels at competitive prices worldwide. GAC Bunker Fuels is ISO 9001:2015 and ISO 14001:2015 certified.

    • Hub Agency

      Hub Agency

      Let GAC's Hub Agency services simplify your port call management on a regional or global basis, through a single contact point. We also offer D/A management and Port-On-Demand, as part of our mission to give you optimal deliver cost and operational efficiencies.

    • Protecting Agency

      Protecting Agency

      Trust GAC's protective agency services to deliver peace of mind by supervising your charterers' agency and monitoring port calls worldwide. We offer vessel owners and operators a scalable protective service to complement our range of ship agency, husbandry, ship spares delivery and other support options.

    • Ship Agency

      Ship Agency

      Every year, GAC Shipping serves over 3,500 Principals and handles more than 96,000 jobs. We've become a global leader in ship agency by taking care of every detail, whether it's in traditional agency support or specialised services like bunker supplies, spares and provisions.

    • Offshore Support

      Offshore Support

      Offshore operations need strong support - at sea, onshore and alongside. With decades of experience in the world’s main oil and gas producing regions, GAC Marine supports all your offshore exploration, construction and production needs, from planning to execution. Our operations are backed by our fleet of offshore support vessels.

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