Home

arrow
Back to United States

Hub Agency Center (HAC)

Shipping is a global business, and with GAC you can reap the benefits of cost controls, efficiency and consistently high standards of integrated shipping services through a single point of contact, log-in system, invoice and bank account for funds transfer wherever you go.

Hub agency

TRACE

GAC is a pioneer of the global hub agency concept, developing it in response to calls for a one world, one agent approach to shipping. Since the early 1990s, we have been helping our customers make the most of our hub agency service. 

The entire port call management process is simplified, focusing on saving time and money. We offer a single 24/7 contact point for financial and accounting matters, and utilise our agency capabilities to offer top-down control of cost and service levels.  

D/A management

Say goodbye to time-consuming routine tasks to focus on revenue generation, by entrusting the checking and validation of your port disbursement accounts to us. Global Hub Services act as your advocate for tighter cost control, with our experienced operations managers actively negotiating proforma and disbursement accounts on your behalf.

You can take advantage of this service without making any changes to your existing agency list. It’s offered on a neutral basis. Regardless of who is handling the port call – your own agent, one nominated by charterers, or GAC – we check your disbursement accounts with the same meticulous attention to detail.

 Key features

  • Vetted, monitored and established port agency network
  • Port disbursement account (D/A) checking, negotiation and validation
  • Online access to live and archived Port D/A data, SOF and cargo details
  • Immediate statistics/KPI reporting
  • Centralised accounting/billing
  • Controlling bank transfer and currency exchange rate charges
  • Coordinate, process and capture port call data web-based GACship

Drawing on the Group’s global network, experience and expertise, our hub agency and D/A management services deliver convenience, speed, operational efficiencies and sound financial returns for every voyage.

Husbandry Services

You can rely on us to look after your interests and work our local knowledge and connections to take care of your crew and deliver fuel, spares and provisions on time and on budget. And all through a single contact and billed on a single invoice at standard rates for optimum efficiency.

Speedy and well-coordinated husbandry services enables fast vessel turn-around, and that helps you optimise your operational efficiency. Services include:

  • Crew handling: meet & greet, hotel bookings, shore passes, travel arrangements, etc.
  • Cash to Master
  • Spares clearance and delivery
  • Supplies of bunker fuels, lubricants and chemicals
  • Provisions and fresh water
  • Inward / outward clearance of ships
  • Liaison with local authorities and communications assistance
  • Comprehensive support for dry-docking and repair supervision
  • Follow-up activities with workshops, contractors etc.

Our Global Husbandry Centre (GHC) in Dubai operates 24/7, seven days a week to provide continuous cover to put suppliers and assistance within easy reach of your vessel anywhere in the world. We are alongside at more than 1,000 locations worldwide, and can combine our husbandry services with ship agency and a range of shipping and logistics services to create a tailor-made integrated support package to meet the specific needs of every vessel and every port call. 

Port-On-Demand

Enjoy peace of mind with GAC as your single trusted global agent with our specialised Port-On-Demand (POD) service. POD offers the reach of the GAC’s global network through a single contact with the simplicity of one bank account for all payments.

Our global network of offices, agents and partners ensures that you're covered both in major ports like Rotterdam, Singapore or Houston, and in remote areas like Senegal, Papua New Guinea and more.

Key features

  • agents approved as per GAC “License to Operate” procedures
  • simplified payment procedures through a single account
  • informal and flexible approach with no service agreement or commitment required
  • dedicated e-mail address to access any port across the globe.

Whichever Global Hub Service you use, we safeguard your interests at ports worldwide and take care of all your vessels’ needs to offer you operational efficiencies and sound financial returns. ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007 management system certified, you can be assured of quality and professional services wherever you go.

Contact us: hub@gac.com 

GACWORLDWIDE

Offices

    Services

    • Consolidation Services (LCL)

      Consolidation Services (LCL)

      GAC offers a full range of global consolidation services backed by strategically located hubs in Europe, the Middle East and Asia. Choose LCL or FCL consolidation by sea or time efficient air freight to worldwide destinations.

    • Freight Services

      Freight Services

      GAC's comprehensive sea and air services meet all your freight forwarding needs. Flexible consolidation and sea/air options tailored to suit your time and cost requirements put our global network at your disposal. And you can count on GAC for seamless last mile clearing and delivery to any destination.

    • Project Logistics

      Project Logistics

      Heavy, oversized or bulky cargo - GAC Project Logistics has the muscle, skills and experience to shoulder any project cargo movement end-to-end. Count on us to deliver your goods safely, on time, with complete transparency and in strict compliance with all rules and regulations.

    • Supply Chain Management

      Supply Chain Management

      GAC's supply chain management offers a complete range of logistics and supply chain management solutions for manufacturers and retailers across industries. Maximise your supply chain performance with reduced capital investment and flexible responses to market changes by outsourcing your logistics to us.

    • Bunker Fuels

      Bunker Fuels

      GAC Bunker Fuels works with trusted suppliers to offer you safe, reliable and swift delivery of quality marine fuels at competitive prices worldwide. GAC Bunker Fuels is ISO 9001:2015 and ISO 14001:2015 certified.

    • Hub Agency

      Hub Agency

      Let GAC's Hub Agency services simplify your port call management on a regional or global basis, through a single contact point. We also offer D/A management and Port-On-Demand, as part of our mission to give you optimal deliver cost and operational efficiencies.

    • Protecting Agency

      Protecting Agency

      Trust GAC's protective agency services to deliver peace of mind by supervising your charterers' agency and monitoring port calls worldwide. We offer vessel owners and operators a scalable protective service to complement our range of ship agency, husbandry, ship spares delivery and other support options.

    • Ship Agency

      Ship Agency

      Every year, GAC Shipping serves over 3,500 Principals and handles more than 86,000 jobs. We've become a global leader in ship agency by taking care of every detail, whether it's in traditional agency support or specialised services like bunker supplies, spares and provisions.

    • Offshore Support

      Offshore Support

      Offshore operations need strong support - at sea, onshore and alongside. With decades of experience in the world’s main oil and gas producing regions, GAC Marine supports all your offshore exploration, construction and production needs, from planning to execution. Our operations are backed by our fleet of offshore support vessels.

    • Automotive

      Automotive

      GAC has the experience, expertise and logistics network to meet the needs of customers in the Inbound, Outbound, Aftermarket and Finished Vehicles sectors with efficient automotive logistics solutions to move your supply chain performance into top gear. Our end-to-end service covers the entire supply chain, from delivering automotive parts to the production line through to final delivery of finished vehicles.

    • Dry Bulk

      Dry Bulk

      Whatever your cargo and wherever your port of call, GAC is the global dry bulk agent you need. Tap into our long experience, global network and local know-how to achieve seamless, efficient port calls at both load and discharge ports.

    Hand

    Kindly move your cursor over the service for quick overview

    Top