Singapore

GAC

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GAC SINGAPORE

n/a Not applicable
1. Strongly Disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly Agree

MASTER FEEDBACK FORM n/a   1 2 3 4 5
  Vessel: Arrival Date:              
  Name of Boarding Officer:              
1 Communication
 n/a   1 2 3 4 5
1.1 You received proactive and timely updates from the GAC boarding officer.
  
1.2
 Information on sudden changes, delays or unexpected events are reported promptly.
  
1.3 You are satisfied with the overall communication with the GAC boarding officer.
  

Comments/suggestions for improvement
2 Coordination
 n/a   1 2 3 4 5
2.1 The GAC boarding officer provided good service, in accordance with port operation standards.
  
2.2 You are satisfied with the coordination of crew changes, shore leave, delivery or landing of mail, ship spares, etc.
  
2.3 You are satisfied with the agent’s selection of service providers and contractors during your port stay.
  
  Comments/suggestions for improvement
3 Conduct
 n/a   1 2 3 4 5
3.1 The GAC boarding officer maintained proper conduct, especially related to Health, Security, Safety and Environmental (HSSE), when he was onboard your vessel.
  
3.2 The GAC boarding officer wore a life jacket.
  
3.3 The GAC boarding officer came onboard to attend to your needs upon arrival and again upon your departure.
  
3.4 You are satisfied with the overall conduct and attitude of the GAC boarding officer.
  
 

Comments/suggestions for improvement

 

  Total Score
4

Other Comments/Suggestions for improvement

 
 
Masters Name
Date
 

Thank you for your Valuable Feedback